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Careers

NOC Engineer

Exp : 1-2 years (Troubleshooting on voip switches)
Job responsibility: Maintaining voip account Troubleshooting issues relating to voip switches Resolving issues of clients Maintenance of voip switches. Creating new accounts.
Excellent troubleshooting & routing experience on VOIP platforms /switches for atleast 2 years
Should have sound knowledge of wholesale VOIP business and have worked with similar company
Ensuring continuous operation of servers and services of the company.
Dealing with Vendors, ISP’s, and Wholesale customers.
Dealing with Vendors (Termination Providers) for all type of technical issue through Mail or Live Chat.
Providing quality support for customers.
Product research and vendor interaction.
Had worked as B2B team by initiating talks with various customer and vendors for the company stability.
Full understanding of SIP/IP protocols, knowledge of Unix
Opening tickets to track and document resolution of problems with our vendors as well as our customers.
Placing test calls. Analyze the SIP Logs, Call legs, CDR, to find the fault in A-Z route of different vendors and replace with the best route.
Opening tickets to track and document resolution of problems with our vendors as well as our customers.
Willingness to work in shifts
Location: Delhi
BASIC CRITERIA: Excellent Communication IN ENGLISH,
Send C.VS to hr@conciergegs.com
On time payment of salary and incentives.


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hr@conciergegs.com

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  • Email: info@conciergegs.com
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